General FAQ
Please email us at hello@thebreakplatform.com with a screenshot of your email confirmation and we can send you your budget template over email!
You can join our community by signing up to any of our digital resources and our newsletter.
If you feel like you didn’t get the results you wanted then we would love to hear your feedback . Please send your thoughts to us at hello@thebreakplatform.com and we will get back to you as soon as possible.
At this time, Patricia does not offer a 1-1 consulting service.
If you are interested in partnering with us then please send us an email at hello@thebreakplatform.com.
At this time, we do not offer student discounts.
If you are interested in becoming a contributor then please send us an email titled ‘Contributor Request’ to hello@thebreakplatform.com and give us an overview of what you would like to write about alongside any of your previous work.
If you are interested in writing an article on us then please send us an email at hello@thebreakplatform.com.
We will not be able to offer you a refund on any of the product sold. We advise that you thoroughly read the product descriptions before purchasing to make sure that the resource is right for you.
Mind & Money Planner FAQ
As soon as your Mind & Money Planner has been dispatched you will receive an email from the courier company (Royal Mail or DPD) with your tracking number so you can track your Planner.
Some international orders are sent by Royal Mail DPD and can be tracked every step of the way using your unique DPD code. Any customs & duties charges that may be applied when your planner enters your country is your responsibility to pay.
We are shipping to the UK, Europe and zones 1, 2 and 3. To check what zone you are in, click here.
Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg: 3-4 working days target.
Rest of Europe: 3-5 working days target.
Rest of World: 5-7 working days target.
Please note an exception to the above is our USA orders. For all USA orders, as well as orders from the following countries;
Australia
Bahamas
Barbados
Canada
Colombia
Hong Kong
Jamaica
New Zealand
We will be shipping by Fed Ex or DHL Express depending on the option you have chosen at the time of purchase. You will be sent a tracking link once your order has been made and you can track your parcel every step of the way. Any customs & duties charges that may be applied when your planner enters your country is your responsibility to pay.
To keep your Mind & Money Planner looking 10/10 for the whole of 2022, we recommend that you don’t leave it in direct sunlight for long periods of time, avoid leaving in direct contact with extreme heat, such as a radiator. Keep your planner in a cool dry place away from any liquids. Use a soft, dry cloth to wipe down your cover whenever required. Do not use any liquids or chemicals when cleaning as this may damage your cover and may remove the gold foil. As with any planner, the Mind & Money Planner will age with time such as small wrinkles to the cover and slight discolouring of the gold corners and gold wire binding, but with proper care your Mind & Money Planner will still look great at the end of the year!
If you received your item and it's damaged, please email us at hello@thebreakplatform.com with the following information:
A photo of the damage, Your order #, Your Full Shipping address
Once we confirm the damage and validate the order we'll be able to help you out.
We hope you love your Mind & Money Planner, however, if you would like to return your order please see our return policy and procedure outlined below.
The Break does not offer returns on any orders*, however, the following exclusions and requirements apply:
*EXCLUSIONS (only eligible for return if faulty or damaged)
Once your order has been printed and produced, you will receive your dispatch email which will provide an estimated delivery date window.
If you think your parcel should have arrived by now and there's still no sign in the post, you can email us at hello@thebreakplatform.com for further help.
The Career Upgrade Guide FAQ
This digital guide includes 5 downloadables, 2 customisable templates, cheat sheets, checklists and more, to help you upgrade your career. Specifically:
The ‘Where I am VS Where I am Want To Be’ Dashboard
A digital career vision board and brainstorming exercise, that supports you in understanding your next career move, your motivations, and how you should approach your job search process.
A CV/Resume guide that includes
1. A customisable CV template that’s quick and easy to create a high ranking CV
2. A CV example curated by our experts that lands a 6 figure role
3. A checklist that ensures you’ve included everything you need
The Digital Presence Makeover
A step by step guide to boosting your visibility on LinkedIn (60% of jobs are found via networking, so we'll make sure you'll covered all sides)
The Job Application Tracker
An extensive Job Application Tracker, which includes a calendar and networking record, to make sure every important detail is organised.
The Interview Cheat Sheet that includes
1. Example questions and answers for senior level interviews
2. Interview preparation techniques
3. The questions you should ask to land the role
Presentation Slides
A customisable template deck that will put you in the best position for any interview task for that dream job offer.
At the moment, yes.
The Where I Am Vs Where I’m Meant To Be Dashboard, The Job Application Tracker, The CV/Resume Template and the Presentation Slides work best with Microsoft Office programmes, and are subject to issues if opened using other software.
The Career Upgrade Guide contains files that are compatible with Microsoft Office.
Upon purchase, you’ll receive a downloadable zip folder that contains 6 files. We recommend starting with document number 1, and following along with this guide. It will provide you with a contents page, instructions for the other files, as well as other amazing checklists and cheat sheets.
We hope you love the Career Upgrade Guide, however, if you encounter any issues with your purchase please reach out to our service team hello@thebreakplatform for further assistance. As standard, The Break does not offer returns on any digital products.
Please email us at hello@thebreakplatform.com with a screenshot of your email confirmation and we can send you the Career Upgrade Guide over email!
If you feel like you didn’t get the results you wanted then we would love to hear your feedback. Please send your thoughts to us at hello@thebreakplatform.com and we will get back to you as soon as possible.